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Hotels Are Using Business Intelligence To Do More Than Survive the Recession

Chicago, IL (Vocus/PRWEB ) April 30, 2009 -- One question being asked these days is how do hotels get ahead of their competition during this recession? Business intelligence is a tool that can help. Industry leaders like Marriott International are leveraging the competitive advantages of business intelligence to identify market opportunities and underperforming properties.

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According to Gartner, by 2012, 65% of the largest companies—like Marriott—will leverage information, processes, and business intelligence tools to make informed, responsive decisions on significant changes in their business and markets.

“With today’s challenging economy, it is more crucial than ever for Marriott properties to evaluate their market penetration and position,” said Lee Jones, VP of Global Pricing for Marriott. “Hotelligence not only helps our hotels make the right decisions, it also helps them make decisions more quickly—so they take advantage of opportunities before their competition."

Marriott has the option of expanding its implementation to include other select service and extended stay hotels, and supports the use of Hotelligence at its full service as well as independently owned and/or operated properties worldwide. A long-term TravelCLICK customer, Marriott shares the vision of corporate performance management, predictive analytics, and online marketing intelligence as a best practice for building business value.

“The bottom line in today’s economy is this: market intelligence should not be considered a luxury item that hotels can defer when times get rocky,” said Chris Rockett, Executive Vice President for TravelCLICK. “Rather, it should be viewed as an essential tool for uncovering new revenue opportunities, protecting market share, and identifying unproductive rate strategies. Regardless of the economic climate, Marriott’s insight into the value of business intelligence will enable its properties to thrive.”

In addition to Hotelligence, TravelCLICK’s comprehensive hotel market intelligence solution includes FuturePACE® for forward-looking performance against the competition; RateVIEW®, the industry’s most popular rate shopping tool for monitoring competitive pricing; and SearchVIEW™ for tracking hotel competitive ranking on search engines, placement on third-party websites, and ratings on consumer review sites.

TravelCLICK is a registered trademark of TravelCLICK, Inc.

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